Twilio — Input & Output

Output Ports

Port	Description
success	Twilio API accepted the request. SMS/call queued for delivery or execution.
error	Invalid credential, bad phone number, Twilio API error, or network failure.

sendSms Output

Field	Type	Description
`message_sid`	string	Twilio Message SID (e.g. `SM1234567890abcdef...`). Use for status tracking.
`status`	string	Initial delivery status: `queued`, `sending`, or `sent`.
`price`	string	Estimated cost of the message (in account currency). May be null if not yet processed.
`date_created`	string	ISO 8601 timestamp when the message resource was created.
`from`	string	Sender phone number used.
`to`	string	Recipient phone number.

makeCall Output

Field	Type	Description
`call_sid`	string	Twilio Call SID (e.g. `CA1234567890abcdef...`). Use for call status tracking and recording retrieval.
`status`	string	Initial call status: `queued`, `initiated`, or `ringing`.
`direction`	string	`outbound-api` for programmatic outbound calls.
`from`	string	Caller phone number.
`to`	string	Called phone number.

getTranscription Output

Field	Type	Description
`transcription_sid`	string	Unique SID of the transcription.
`transcription_text`	string	The full transcribed text of the recording.
`recording_sid`	string	The Recording SID this transcription was generated from.
`status`	string	Transcription status: `in-progress`, `completed`, or `failed`.
`duration`	integer	Duration of the recording in seconds.

Example: sendSms Output

{
  "message_sid": "SM1a2b3c4d5e6f7g8h9i0j",
  "status": "queued",
  "price": null,
  "date_created": "2025-11-14T09:32:11Z",
  "from": "+15005550006",
  "to": "+14155552671"
}

Example: makeCall Output

{
  "call_sid": "CA0f1e2d3c4b5a6978",
  "status": "queued",
  "direction": "outbound-api",
  "from": "+15005550006",
  "to": "+14155552671"
}

Final delivery statuses (delivered, failed, undelivered) arrive via Twilio status webhooks. Configure a BizFirst Webhook Trigger as the status_callback URL to react to these events in real time.