Rewards Management
The admin rewards management page enables admins to recognize exceptional publisher contributions through manual point awards, badge grants, tier promotions, and bulk reward campaigns — all under a dual-approval governance model for large awards.
Four Reward Action Types
Manual Point Award
Award a specific number of points to a publisher. Requires a reason. Awards over 500 pts require dual-admin approval.
Badge Grant
Grant any achievement badge to a publisher regardless of whether they met the milestone criteria. Used for special recognition.
Tier Promotion
Force-promote a publisher to a higher tier. Rationale required. Can skip tiers (Bronze → Gold directly) for exceptional contributors.
Bulk Rewards
Upload a CSV to award points to multiple publishers at once. All-or-nothing validation — any error aborts the entire batch.
Manual Point Award Form
| Field | Required | Notes |
|---|---|---|
| Publisher search | Yes | Autocomplete search by publisher name or slug |
| Points amount | Yes | 1 – 10,000 pts. Awards above 500 pts enter dual-approval queue. |
| Reason | Yes | Free text — shown to publisher in their reputation history as "Admin Award: [reason]" |
| Award category | Yes | Community Contribution / Bug Report / Conference / Ecosystem Partner / Other |
| Notify publisher | No | Checkbox — send an email notification to the publisher; defaults to checked |
Dual-Admin Approval for Large Awards
Awards of more than 500 reputation points require a second admin to approve before points are credited. This prevents a single admin from unilaterally making large reputation changes that could distort the leaderboard.
Admin 1 Creates Award
Fills out the award form and submits. Award enters "Pending Approval" state — points are NOT yet credited.
Pending Approval Queue
The award appears in the rewards management "Pending Approval" tab. All other admins see it there.
Admin 2 Reviews
A second admin (cannot be the same admin who created the award) reviews and approves or rejects. A rejection requires a reason.
Points Credited
On approval, points are immediately credited to the publisher's reputation score. Both admins are recorded in the audit log.
Bulk Rewards CSV Format
publisherId,points,reason
acme-corp,250,Community talk at BizFirstAI Summit 2026
bright-solutions,100,High-quality bug report for InstallHub
river-tech,500,Featured integration partner contributionThe CSV is validated before any points are applied. If any row fails validation (invalid publisher ID, points out of range, missing reason), the entire batch is rejected and no points are credited.
Publishers see every admin award in their reputation history with the label "Admin Award" and the reason text. This transparency ensures publishers understand where their points came from and can verify the award is accurate.