Portal Community

The Four Tiers

Bronze

Starting tier. All new publishers begin at Bronze. Standard marketplace listing with no additional benefits. 0 – 999 reputation points.

Silver

Reached at 1,000 points. Priority support queue access. Silver badge displayed on profile and package cards. 1,000 – 4,999 reputation points.

Gold

Reached at 5,000 points. Featured placement eligibility on the homepage and category pages. 15% search ranking boost. 5,000 – 19,999 reputation points.

Platinum

Reached at 20,000 points. Priority search ranking boost (highest tier modifier). Dedicated account support access. 20,000+ reputation points.

Tier Benefits Comparison

BenefitBronzeSilverGoldPlatinum
Marketplace listingYesYesYesYes
Community forum accessYesYesYesYes
Priority support queueNoYesYesYes
Search ranking boostNoNo+10%+15%
Featured placement eligibilityNoNoYesYes
Dedicated account supportNoNoNoYes

Tier Permanence

Tiers are permanent — once a publisher reaches a tier threshold, they stay at that tier forever. Reputation decay (older installs and reviews weigh less over time) affects point totals and leaderboard position but never causes a tier demotion.

No downgrade guarantee

If a publisher reaches Gold with 6,000 points and reputation decay brings their weighted total to 4,500 points, they retain the Gold badge. The tier threshold is a lifetime achievement, not a maintenance requirement.

Tier Badge Placement

The tier badge appears in three places: