Portal Community

Who Can Post Announcements

Announcement TypeWho Can PostWhere It Appears
Platform announcementAdmin team onlyPinned at top of the Announcements section; banner visible on marketplace homepage
Package announcementPackage publisher (in their own package's forum)Pinned in the package's forum section; appears in Announcements section with package tag
Security advisoryAdmin team or package publisherSame as platform or package announcement; additionally triggers a priority notification to all tenants who have the affected package installed

Posting a Package Announcement

Publishers use announcements for their packages to communicate major releases, deprecations, and known issues. To post a package announcement:

1
Navigate to the Publisher Dashboard → Community tab or go directly to the package's forum section in the public community.
2
Create new thread, select "Announcement" type. Only the publisher of the tagged package can post an Announcement thread in that package's forum.
3
Write the announcement. Full Markdown is supported. Include version numbers, links to changelogs or migration guides, and a clear summary of what changed.
4
Choose notification scope. Options: notify all subscribers to the package, or notify all tenants who have the package installed (broader reach, appropriate for breaking changes).
5
Publish. Announcement is pinned immediately. Notifications are sent based on the selected scope.

Announcement Behavior

Always Pinned

Announcement threads are permanently pinned at the top of their section. They cannot be unpinned by the publisher after posting — only admins can unpin announcements.

Replies Enabled

Users can reply to announcement threads. The announcement post itself is read-only (cannot be edited by non-admin non-publisher users), but the reply thread below it is open.

Distinct Visual Style

Announcement threads have a highlighted background and a megaphone icon in listings, distinguishing them from standard discussion and Q&A threads.

Notification on Publish

Users who subscribed to the package or forum receive an in-platform notification and email when a new announcement is published. The notification includes the announcement title and the first 200 characters of the body.

Best Practices for Package Announcements

Announcements cannot be deleted

Once posted, announcement threads are permanent. They can be edited for corrections (edit history is tracked), but they cannot be deleted by the publisher — only admins can remove announcement threads. This ensures that historical communications remain accessible to users who relied on them.