Point Events
Reputation points are earned through four categories of marketplace activity: package installs, quality reviews, certifications, and community participation. Each event is logged individually and traced to a specific publisher.
Event Categories
Package Installs
Each unique tenant that installs a publisher's package earns the publisher +1 point. Reinstalls and updates to existing installs do not earn additional points — only the first install per tenant counts.
Quality Reviews
Five-star reviews generate +10 points. Only the top rating tier awards reputation — 4-star and below reviews do not generate points. Review points are credited when the review is submitted.
Certifications
Earning a Certified certification awards +100 points. This is the highest single-event point award available through automated activity. The points are credited at the moment the reviewer approves the certification.
Community Participation
When a publisher's answer in the community Q&A forum is accepted as the official answer by the question author, +5 points are awarded. General posts, replies, and upvotes do not award points.
Complete Event Reference
| Event | Trigger | Points | Frequency Cap |
|---|---|---|---|
| Package install | First install of a package by a unique tenant | +1 | Once per package per tenant |
| 5-star review received | User submits a 5-star review on any of the publisher's packages | +10 | Once per review (unique review ID) |
| Certified certification earned | Admin reviewer approves a Certified certification application | +100 | Once per package certification |
| Q&A answer accepted | Question author marks the publisher's reply as the accepted answer | +5 | Once per accepted answer |
| Admin award | Admin manually issues a point award from the rewards management panel | Varies | No cap — at admin discretion |
What Does Not Earn Points
Several marketplace activities might seem like they should earn reputation points, but they do not — by design, to prevent gaming and inflation:
| Activity | Why No Points |
|---|---|
| 1–4 star reviews | Only 5-star reviews signal genuine quality. Lower ratings are feedback signals, not endorsements. |
| Package updates / re-installs | Points are for reach (new tenants), not update frequency. A publisher who updates frequently shouldn't earn more than one with a stable, widely-installed package. |
| Forum posts and general replies | Only accepted answers demonstrate actual helpfulness. Posting volume without quality impact doesn't earn points. |
| Community certification | Community cert is the baseline — it's earned by automated checks, not quality review. Only the Certified (human-reviewed) level earns points. |
| Package views / page visits | Passive traffic doesn't indicate value delivered to tenants. |
| Upvotes on forum posts | Upvotes are informal appreciation signals, not structured reputation events. |
Event Attribution
All point events are attributed to the publisher account that owns the package at the time the event occurs. If a package changes ownership (rare, admin-controlled), points earned after the transfer are attributed to the new owner. Historical points remain with the original publisher.
Every point event is recorded with a timestamp, the triggering action, the source entity (package ID, review ID, certification ID, or Q&A answer ID), and the points awarded. Publishers can view their full event log in the Publisher Dashboard under the Reputation section.
Timing of Point Credits
| Event | When Points Are Credited |
|---|---|
| Package install | Real-time — within seconds of the install completing |
| 5-star review | Real-time — when the review is submitted and saved |
| Certified certification | Real-time — when the reviewer clicks "Approve" in the admin review tool |
| Q&A accepted answer | Real-time — when the question author marks the answer as accepted |
| Admin award | Real-time — when the admin confirms the award in the rewards management panel |