Portal Community

What Version Adoption Shows

MetricDefinition
Active tenants per versionCount of tenants currently running each published version, based on last usage in the 30-day window
Version share (%)Each version's percentage of total active tenants
Upgrade ratePercentage of tenants who upgraded to a new version within 30 days of the version's release
Legacy alert thresholdVersions flagged as "legacy" when they are more than 2 major versions behind the current release and still have active tenants

Version Adoption Chart

The version adoption view presents a stacked bar chart where each bar represents a point in time (week or month) and the bar segments show how the active tenant base was distributed across versions. This chart reveals:

Legacy Version Alerts

The system automatically flags packages where a significant portion of active tenants are still on legacy versions. A "legacy version alert" is triggered when:

Legacy alerts appear in the Version Adoption page and also in the Publisher Dashboard summary. They serve as a prompt to communicate with tenants on old versions — a targeted announcement encouraging upgrade before support ends.

Legacy version usage affects certification renewals

If a significant portion of tenants are running a legacy version that has known vulnerabilities (discovered after the package was certified), the package may be flagged for a Certified certification review. The Version Adoption analytics help publishers stay ahead of this by proactively managing the upgrade cycle.

Upgrade Rate Analysis

The upgrade rate for each version release is calculated as:

Upgrade rate = (tenants on new version 30 days after release) / (total active tenants at release date) × 100

A high upgrade rate (above 60% in 30 days) indicates tenants trust the publisher's releases and maintain up-to-date installations. A low upgrade rate may indicate: